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[CLUB ORIENTAL Members Only] Anniversary Benefits
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E-commerce website "ORIENTAL MARKET" opens a physical store on the hotel lobby floor!
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Kobe Meriken Park Oriental Hotel
5-6 Hatobacho, Chuo-ku, Kobe City, Hyogo Prefecture, 650-0042
TEL: +81-78-325-8111 ／ FAX: +81-78-325-8106
Oriental Hotels & Resorts Reservation Desk
TEL.+81-3-6630-3777 Reception hours: 10:00am~6:00pm (JP time)
Hotel Code 10
Same-day reservations (Hotel representative) TEL: +81-78-325-8111
Please note that arrival time changes can only be made after midnight.
Please contact me.
If you would like to confirm your reservation, you can do so from the automated email sent to you when your reservation is confirmed.
If you wish to change or cancel a reservation made through a travel agency or another company's website, please follow the procedure at the site where you made the reservation.
TEL. +81-50-3503-8115 (24-hour automated response system)
TEL. +81-78-325-8110
(Operator-only dial
10:00-17:30)
TEL. +81-78-325-8119 (Monday to Friday *Excluding public holidays 10:00-17:30)
TEL. +81-78-393-3350
(11:00-19:00 /
Saturdays, Sundays and holidays 10:00-19:00)
Closed on Tuesdays *Excluding public holidays
Kobe Meriken Park Oriental Hotel
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On Tuesday, March 31, 2026, we switched to a new reservation system.
Customers who made reservations before 11:00 AM should check or cancel their reservations using the old reservation system.
Old reservation system Login / Reservation Confirmation / Reservation Change / Reservation Cancellation