Deadline for email address registration: 24:00 on the day before check-in Please enter the required information and press the send button.We will send you a registration completion email, so please make sure you can receive emails from @kobe-orientalhotel.co.jp.We will send an email with instructions to the email address you registered.(If it is less than 3 days before check-in, we will send you an email as soon as we can confirm your reservation.)
＜Notice＞
- ・We do not accommodate groups or group travel of more than two rooms per reservation.
- ・Customers paying by cash cannot use Smart Check-in.
- ・Guests who have reserved an executive room should use the personal check-in counter.
- ・Customers who are using discount systems or plans such as Go To Travel will be guided to check-in at the front counter.
- ・Customers who have arranged room service (including cake delivery) cannot use Smart Check-in.
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